Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

ESSENTIAL INFO

Everything you need to know to make the most of your festival experience is right here. From gate times and ticket info to what to bring (and what to leave at home), we’ve got you covered.

WHAT IS THE RUCKUS FESTIVAL

The Ruckus Music Festival showcases a unique lineup of top live bands in a stadium environment. The Beer Festival provides the best Craft beer and Real Ales from local Southwest and UK breweries. The Food Festival provides a variety of high-quality food from local Southwest traders positioned around the stadium

DATES AND TIMES

Friday 4th July: 5pm – 11pm
Saturday 5th July: 12 midday – 11.30pm
Sunday 6th July : 12 midday – 10.30pm

WHAT TO BRING

Ticket
We ask that you download your e-ticket(s) before arriving to site to help reduce queueing times.

Photo ID
For more info, check the ‘Age Restrictions and ID’ section.

Cash/Contactless Card
RUCKUS is a cashless site, all bars and traders will accept contactless payments or cash tokens across the site. We accept all card types including American Express and Apple Pay.

PROHIBITED ITEMS
  • No Animals (except assistance dogs)
  • No Aerosols (excluding suncream and deodorant. Liquid suncream and roll-on deodorant are permitted)
  • No Bladed Items including multi tools
  • No Candles / Sky lanterns
  • No Drones or remote-controlled flying devices
  • No Fireworks, flares, smoke bombs, or smoke machines
  • No Food into the Main Arena
  • No Glass bottles
  • No Hi-vis jackets or unofficial tabards
  • No Illegal substances (psychoactive substances, nitrous oxide or legal highs)
  • No Laser equipment / pointer pens
  • No Professional camera or video recording equipment
  • No Spray paint aerosols
  • No Straight spirits (alcohol)
  • No Sound systems
  • No Portable or disposable barbeques, gas, paraffin lamps, or fire / gas-related cooking equipment
  • No Megaphones, air horns, or compressed air

Anything that could be reasonably considered for use as a weapon is prohibited.

AGE RESTRICTIONS AND ID

On entering the RUCKUS Festival, proof of identity and age must be provided upon request at the admission gates.

Under 18’s are welcome to attend the festival over the weekend (5th – 6th July 2025) accompanied by an adult.

No U18’s will be permitted for Friday 4th July.

You will need to provide proof of age on entry upon request.

We accept the following forms of ID:

  • Current Passport
  • Current Driving Licence
  • Current Official ID that contain the certified PASS logo

Please note we cannot accept other forms of ID. Photos / photocopies of ID will not be accepted.

SEARCH POLICY

The safety of our RUCKUS festival guests is our priority. We will conduct thorough searches when you arrive at the festival. Anyone found in possession of any prohibited items will have these confiscated and may be asked to leave the festival and handed over to the police.

Please note, searches are a condition of entry to the festival. You will be searched each time you re-enter the site, confiscated items will not be subject to return.

DRUGS POLICY

Amnesty Points: Safe disposal spots at the festival entrance. Drop off illegal items without questions or consequences.

Searches: After amnesty points, a search will be conducted. If drugs or banned items are found, entry may be denied and legal action may follow. Use amnesty points for confidential disposal. Extensive CCTV will be in operation across the site.

Pursuit: Suspected drug dealers will be pursued and removed from the festival, potentially facing arrest. Police patrols and drug detection dogs will be in operation at the gates.

Protect: Despite our best efforts, drugs may still enter the festival which pose potential risks, we work closely with local authorities, medical teams, and welfare services to protect attendees.

If you, or a friend have taken something and feel unwell, please know that we are here to help. Go to a welfare point or speak to a member of our security team. We will not judge you and you will not get into trouble.

ALCOHOL POLICY

Festival visitors are not permitted to bring in alcoholic drinks.

Alcohol will be on sale at the event. You must be 18+ with Photo ID, it’s illegal to buy for someone under 18. We operate a Challenge 25 policy at all bars, accepted forms of ID are passport, driver’s licence or ID containing a PASS logo.

LOST PROPERTY

During the Event: Please visit the Lost property cabin whilst you are at the festival.

After the Event: If you have left something on-site, please get in touch with our lost property team onsite at the Lost Property Cabin or via their contact form. They will be sorting through items and making them available for identification and delivery.

Please tell them what you have lost they will reply as soon as they can. There will be a postal charge to receive your item.

CASH AND CARD

All bars and food trucks will be cashless across the site. We accept all card types including American Express and Apple Pay.

GETTING TO THE FESTIVAL

In order to reduce the carbon footprint of the festival, we want to reduce the amount of traffic around the Plymouth Albion stadium by discouraging driving. We recommend you walk or use local car parks or shuttle buses as a greener and quicker alternative, using routes closed to the public.

There are signposted walking routes and shuttle buses available for a greener way to travel during the festival.

The RUCKUS Festival was born out of our desire to give back and support the local culture, communities and charities that are at the heart of Plymouth Albion.

For all travel and information please follow the link to our travel page: insert link.

WHO ARE YOUR TICKET AGENTS

Our official ticket agents are Ticketpass.

Please do not buy or sell from other ticketing platforms as your ticket will not be valid and will not be able to enter the festival.

CONTACT US

Ticket Enquiries
For ticket queries, please contact: enquiries@ruckus.live

Press and Media
For press and media enquiries, please contact: paul@ruckus.live

Sponsor and Partners
For press and media enquiries, please contact: sponsors@ruckus.live

Traders
For all non-food trading enquiries, please contact: parfc@ruckus.live

For all other trade and catering related queries, please contact: nicola@ruckus.live

Accessibility
For access-related queries not on our website, please contact us at: enquiries@ruckus.live

Local Residents
For community or local residents queries, please contact: parfc@ruckus.live

During the hours that the festival is open to the public, there will be a 24hr control room onsite. If you have any concerns with regards to the event or what is happening onsite, you can contact the local residents phone line on 01752 565064

This number is manned 24 hours a day from Friday 4th July– Sunday 6th July, for residents to phone about noise, litter or traffic issues, and we will send our onsite response teams to help assist with your concerns.

Please note: the above number cannot assist with ticket enquiries. For these, please contact your ticket provider directly.

Sponsors of Ruckus 2025:

Still have some unanswered questions?

Our team is on hand to help. Let us know if there’s anything we can clarify.